Problems Installing Slooply App or Slooply Bridge VST (Windows)
Antivirus software and firewall protection may interfere with the proper operation of the Slooply Desktop App and Slooply Bridge VST, and in some cases can prevent successful installation.
Security software may mistakenly identify the application or plugin as a potential threat and block certain files or processes required for installation and normal operation.
Common symptoms of this issue include:
- Application fails to launch
- Application crashes
- Errors while downloading sounds
- Login problems
- Installation errors
- Slooply Bridge VST does not appear in your DAW
Guides for common antivirus software
You can find official instructions for adding exclusions here:
- Avast – Antivirus scan exclusions:
https://support.avast.com/en-us/article/Antivirus-scan-exclusions/ - Norton – Exclude files and folders:
https://support.norton.com/sp/en/us/home/current/solutions/v3672136 - McAfee – How to exclude files from virus scans:
https://www.mcafee.com/support/s/article/000001661?language=en_US - Windows Defender – Add an exclusion to Windows Security:
https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26 - Kaspersky – How to exclude a file or application from scan:
https://support.kaspersky.com/14848#block1
Alternative installation method for Slooply Bridge VST
If installation via the Slooply Desktop App does not work properly, you can install the Slooply Bridge VST directly using the standalone installer:
Direct download:
https://slooply-prod-cdn.s3.us-east-1.amazonaws.com/public/plugin/bridge_vst/Slooply_Bridge_VST.exe
After downloading, right-click the installer and choose Run as administrator. If the problem persists after following these steps, please contact our support team and include:
- your Windows version
- the antivirus software you are using
- a screenshot or error message (if available)
We’ll be happy to help you resolve the issue quickly.