Accounts & Billing
- When will I get billed?
- Do you store my credit card information?
- What happens if I am not satisfied with my Slooply purchase?
- Iām about to make a purchase, and will need an invoice/receipt?
- Is VAT included in the price?
- How to apply a discount to your order?
General
View all articlesSubscription plans
- Upgrade your annual plan
- Annual plans
- Can I cancel at any time?
- Downgrade your annual plan
- What happens to my sounds if I cancel my subscription?
- How to cancel the subscription?
Using slooply.com
- Account Issue (Can't login via Facebook)
- Can't download sounds
- Refunds on downloaded files
- How to download single sound (WAV/MIDI)
- How to filter melody loops?
- Re-downloading
Licensing
View all articlesPayments
- How to change my payment method?
- Why was my credit card declined?
- Why is my billing agreement with PayPal canceled?
- Is the payment page secure?
- What payment options do you accept?
- How do you restart a subscription?
14 Days Money Back Guarantee
- Request a refund
- About Refunds
- How does it work?
- What is money back guarantee?
- When do I get my money back?