14 Days Money Back Guarantee
- About Refunds
- How does it work?
- Request a refund
- What is money back guarantee?
- When do I get my money back?
Accounts & Billing
- Do you store my credit card information?
- How to apply a discount to your order?
- I'm trying to buy a pack, but my card keeps getting rejected.
- Is VAT included in the price?
- Iām about to make a purchase, and will need an invoice/receipt?
- What happens if I am not satisfied with my Slooply purchase?
General
View all articlesLicensing
View all articlesPayments
- How to change my payment method?
- Is the payment page secure?
- What payment options do you accept?
- Why is my billing agreement with PayPal canceled?
- Why was my credit card declined?
Subscription plans
- Annual plans
- Can I cancel at any time?
- Can I upgrade or downgrade my subscription later?
- Downgrade your annual plan
- How long is my free trial?
- How to cancel the subscription?
Using slooply.com
- Account Issue (Can't login via Facebook)
- Can I try Slooply before I purchase a plan?
- Can't download sounds
- Can't download whole sample pack (Full download)
- File not usable (corrupt, low quality, etc.)
- How do my sample credits work?